Proactive, professional patient communication — automated where it matters, personal where it counts. No app required on the patient side.
Every touchpoint between your pharmacy and your patients — automated, compliant, and tailored to your workflow.
Trigger communications automatically at key moments — prescription ready, delivery dispatched, follow-up due — via SMS or messaging.
Proactively remind patients when refills are due, flag gaps in adherence, and support chronic disease management with structured check-ins.
Collect, store, and audit patient consent for all pharmaceutical services — structured, timestamped, and ready for DSGVO/GDPR inspections.
Guide patients through multi-step pharmaceutical services — polymedication checks, medication reviews, vaccination scheduling — with structured messaging flows.
Patients receive updates and respond via SMS or their existing messaging apps — no downloads, no account creation, no friction.
Every message logged, every consent recorded, every data flow documented. Built from the ground up to meet DSGVO/GDPR requirements for patient data.
Modern patients expect timely, proactive communication from their pharmacy. But manual outreach is time-consuming and inconsistent. Our communication platform automates the entire flow — from prescription-ready notifications to post-service follow-ups.
Set up once, then let the system handle it. Every message is personalised with patient name, medication details, and relevant context — while always staying within the bounds of consent.
AIS triggers notification when dispensing is complete
"Ready for pickup or delivery — reply J/N"
Delivery scheduled or pickup slot confirmed automatically
Patient receives ETA, tracking link, or pickup reminder
Pharmaceutical services require documented patient consent — for data processing, service participation, and communication. Managing this on paper or through ad-hoc digital forms creates compliance risk.
Our consent module captures, stores, and indexes consent per patient, per service, and per channel — structured for DSGVO compliance and accessible in seconds during inspections or audits.
We'll walk you through how our communication platform works and how it can fit your specific workflow. GDPR compliance built in from day one.